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Posted: Monday, February 5, 2018 11:41 AM

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Job Summary

*PLEASE NOTE: ANY APPLICATION WITHOUT A COVER LETTER WILL AUTOMATICALLY BE REJECTED. PLEASE READ JOB DESCRIPTION CAREFULLY

*APPLICANTS WHO DO NOT HAVE HIGH CALL VOLUME EXPERIENCE OR ARE NOTE SAVVY WITH COMPUTERS AND TYPICAL OFFICE TECHNOLOGY WILL BE TURNED AWAY.

*Applicants with no customer service or administrative office experience will likely be turned down.

Alpha Dental is looking for a motivated and efficient Front Desk Representative (receptionist) who has experience with customer service/relations and great organizational skills. Great communication and computer skills are required. The applicant should be able to work in an extremely fast paced environment and be very comfortable with multitasking. This position will have growth/advancement opportunities and great incentives. Knowledge of Dentrix is a plus. Spanish speakers are preferred.

Job Title : Dental Front Desk Receptionist and Service Representative

Reports To : Office Manager

Department : Front Desk

Training : Some training will be provided for office software and Insurance handling

Pay : Hourly $10.00 - $13.00 depending on experience.

Status : Full-Time or Part-Time

Summary:

Responsible for relaying incoming telephone calls, greeting visitors in a professional manner, utilizing the in-house dental software, and performing various clerical duties.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Answering a high volume multi-line telephone system, takes accurate messages and transfers telephone calls to the appropriate person in an efficient manner. Patient intake.

2. Greets and screens incoming patients in a professional manner and promptly notifies appropriate person of their arrival. Update patient information in the office software. Prepares the patient charts/folders.

3. Schedule patients and remind them of their appointments.

4. Receives and signs for packages, and delivers to the appropriate person promptly.

5. Input treatments for the patients. Bill out claims to insurance companies.

6. Conduct Pre-Authorizations for certain treatments and managing them.

7. Collect and process payments

8. Operates standard office equipment including:

-multi-line telephone system

-facsimile machine

-photocopy machine

-computer/printer

9. Monitors facsimile machine, directs incoming documents and sends documents via facsimile as requested.

10. Types correspondence and memorandums in proper format, proofreads and mails as assigned.

11. Maintains an adequate office supply inventory, forms, requisitions additional items as needed.

12. Performs other related duties as assigned.

13. Quickly, accurately, and efficiently check eligibility/benefits on patients.

14. Handle money collections

Skills :

Fast Typer ( >40 WPM)

Oral Communication Skills

Auditing Skills

Telephone Etiquette

Proofreading/ Crosschecking Skills

Customer Service

Professionalism

Filing patient charts

Math Aptitude

Organization

Time Management

Computer Literacy

Social Media

Labeling

Education/Experience:

High School Diploma or Equivalent. College Students OK. AA or BA/BS preferred. Prior general office and customer service experience necessary. Prefer applicants with administrative experience. Dental Assistants are welcome to apply.

Please email your cover letter and resume to the email provided by Indeed.com. The position is to be immediately filled. We will answer emails during the weekends as well.

Job Types: Full-time, Part-time

Salary: $10.00 to $13.00 /hour

Required experience:

Administrative Duties: 1 year
Required education:

High school or equivalent
Job Location:

Marion, OH
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• Location: Mansfield

• Post ID: 57852732 mansfield
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